Your Information and Our Responsibility

We only collect and use personal information where it helps us respond properly, plan a suitable trip, or support a guest relationship.

When you contact StayWave Maldives about a potential dive holiday, you may choose to share details such as your name, travel dates, group size, certification level, or accommodation preferences. That information is used to understand your enquiry and provide an informed response.

We aim to handle personal information with care, limit use to practical trip-planning purposes, and avoid collecting more than is reasonably necessary for communication or service coordination.

What Information We May Collect

The exact details depend on the type of enquiry or planned trip.

Contact Details

This can include your name, email address, telephone or messaging contact information, and preferred communication method.

Trip Preferences

You may share dates, number of travellers, accommodation preferences, meal needs, or other details that help shape a travel recommendation.

Diving Information

Certification level, recent dive experience, and other relevant planning details may be shared so suitable advice can be given.

How Information May Be Used

Personal information is used in ways that are directly connected to the guest relationship or planning request.

Responding to Enquiries

We use your information to answer questions, explain options, and follow up on a requested holiday plan.

Coordinating Services

Where appropriate, details may be used to discuss availability or suitability with accommodation, transport, or dive partners.

Improving Communication

We may review common enquiry information to better understand guest needs and improve how clearly we present trip options.

Sharing, Retention, and Security

We aim to balance practical planning needs with care for guest information.

Limited Sharing

Information is shared only with relevant service providers or partners when that is necessary to explore or support the arrangements you request.

Retention

We keep information only for as long as it is reasonably useful for enquiries, guest support, records, or legitimate operational needs.

Security

We use reasonable administrative and technical steps to protect information, while recognising that no online transmission method is completely risk-free.

Guest Choices

You may ask us to update, clarify, or stop using personal information where appropriate, subject to any legal or operational requirements.

Your Rights and Contact Options

If you have questions about privacy, we want to make it easy to raise them.

Access Requests

You can ask what information you have shared with us in connection with an enquiry or planning conversation.

Corrections

If any personal detail is incorrect or out of date, let us know so we can update it where appropriate.

Communication Preferences

You can tell us if you would rather communicate through a different channel or no longer want follow-up messages.

Privacy Questions

For privacy-related requests, contact StayWave Maldives directly so we can review the matter and respond appropriately.

Start planning

Want to share trip details with confidence?

Use our planning process when you are ready, and share only the information needed to help us shape a well-suited holiday for you.

Start Planning